Privacy Policy

This Privacy Policy describes how Arkwater.com Pte. Ltd. (“Arkwater”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website coldstreamfilters.com.sg (the “Site”), or purchase products through our Site.

Personal Information We Collect

When you use our Site, we may collect personal information from you, including your name, email address, phone number, billing address, and shipping address. We may also collect information about your use of the Site, such as the pages you visit and your IP address.

We collect this information in order to provide you with our products and services, to process your orders, and to communicate with you about your orders and our products.

How We Use Your Personal Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your orders and our products
• Improve our products and services
• Prevent and detect fraud and other illegal activities
• Comply with applicable laws and regulations

Disclosure of Personal Information

We may share your personal information with third parties, including:

• Service providers who perform services on our behalf, such as payment processing, shipping, and marketing
• Law enforcement agencies, regulators, and other authorities if required by law
• Other parties in connection with a corporate transaction, such as a merger, acquisition, or sale of assets

Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

You have the right to:

• Access your personal information
• Request that we correct or update your personal information
• Request that we delete your personal information
• Object to the processing of your personal information
• Request that we restrict the processing of your personal information
• Request that we transfer your personal information to another party

To exercise these rights, please contact us using the contact details provided below

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our Site. Your continued use of our Site after the revised Privacy Policy has been posted indicates your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Arkwater.com Pte. Ltd. Email: information@arkwater.com